- 28. September 2015
HHLA Container Terminals received Container Terminal Quality Indicator (CTQI)The HHLA Container Terminals Altenwerder (CTA) and Tollerort (CTT) have once again received one of the most prestigious certifications in the industry. The Container Terminal Quality Indicator (CTQI) recognises the outstanding quality management system of the two terminals. The CTA has now been certified by DNV GL for the sixth time in a row, while the CTT is the proud recipient of this standard for the second time, having first been awarded it in 2014.
Oliver Dux, Managing Director of the Container Terminal Altenwerder, is delighted with the certification: “In 2008, the Container Terminal Altenwerder became the first container terminal in the world to be certified with the CTQI standard. The fact that we have now received this certification for the sixth time in a row underscores our work and the dedication of our employees. Not one of the external audits in our ten areas identified any shortcomings in our processes. In fact, DNV GL has confirmed to us that we have continued to work intensively and successfully on further optimisations in the last year.”
Dr. Thomas Koch, Managing Director of the Container Terminal Tollerort, explains the advantages of the certification: “First and foremost it is our customers who benefit most from the CTQI. This
is because the certification process makes it easier for us to continuously examine and optimise our processes. Following our initial certification in 2014, we were very keen to see the new results. And that’s all the more reason why we are delighted that DNV GL has confirmed our strong performance and our compliance with all of the quality standards for 2015 again.”
Certification with the CTQI standard focuses on criteria such as how well the terminal is equipped with container gantry cranes, how well those perform, and how efficiently ocean-going vessels, container trains, trucks and inland ships are loaded and discharged. Infrastructural aspects such as quay length and access for heavy goods vehicles are also examined. All of the terminal processes are defined in an organisational handbook for each terminal. Checks are then performed to see whether the processes run smoothly. Once internal audits had been completed by specially trained terminal staff, DNV GL conducted external audits at the CTA and CTT.
Hamburger Hafen und Logistik AG focuses on optimising processes and the most modern technologies at its three container terminals in the Port of Hamburg – Altenwerder, Burchardkai and Tollerort – to further boost its handling efficiency. HHLA is currently working to speed up truck handling at all its terminals with its “Fuhre 2.0” project. Together with its partners, HHLA has also launched “Rail Operation Management” to further optimise container traffic on the rail network.